VPS Servers

Managed VPS Servers

BENEFITS
  • The offered VPS servers are virtual machines (VM) based on real, not shared resources.
  • The server is booted from it's own BIOS
  • The ability to remotely turn off and turn on the server
  • The virtual processor corresponds to the real processor core exclusively
  • Remote access to the console even when the server is turned off or restarted
  • Virtual disk resources are in fact a highly efficient disk array with very fast access time and ensuring data security.
  • The RAM available to the server corresponds to real dedicated RAM with ECC parity.
  • The VPS architecture also allows you to add resources at any time during the service, and perform backups of the entire machine (snapshot)
  • A qualified and experienced team of employees who manages the system of the VPS server as part of the purchased service
  • Eliminate a large portion of the cost of server administration
SYSTEM ADMINISTRATION
  • 24/7/365 Support
  • Rebuilding the system in the event of a critical failure
  • Administrative support in the event of major software failures requiring administrator intervention
  • Preparation of server environments with an installed operating system and software indicated in the Customer's specification
  • Data access from monitoring system
  • Constant monitoring of hardware and network resources
  • Supervision and diagnostics of hardware and software
  • Current software updates, with particular emphasis on patches affecting security
  • Administration of network resources
  • Data archiving according to the specification received from the customer
DEDICATED VPS SERVERS MANAGED
Service components VPS SA VPS MA VPS LA VPS XLA
Processor frequency 2,0 GHz - 2,4 GHz  2 X 2,00 GHz - 2,4 GHz 3 X 2,00 GHz - 2,4 GHz 4 X 2,00 GHz - 2,4 GHz
CPU cores 1 core 2 core 3 core 4 core
RAM 2 GB ECC 4 GB ECC 6 GB ECC 8 GB ECC
Disk space 100 GB
(hardware RAID)
200 GB
(hardware RAID)
300 GB
(hardware RAID)
500 GB
(hardware RAID)
Bandwidth 100 Mb/s 100 Mb/s 100 Mb/s 100 Mb/s
Transfer limitu unlimited unlimited unlimited unlimited
IP addressing 1 address IP 1 address IP 1 address IP 1 address IP
Systems administration 5 incidents / month 5 incidents / month 5 incidents / month 5 incidents / month
Installation PRICE no no no no
Subscription PRICE 245 zł/month 295 zł/month 340 zł/month 395 zł/month
SERVICE ELEMENTS INCLUDED IN EVERY PACKAGE
  Linux system software, Free BSD
  management panel: Virtualmin, Webmin
  Full preparation new VPS server to work(installation and configuration of panel and needed components)
  External data backup at least twice a week
  service realization time: to 24 hours
GUARANTEED RESPONSE TIME
 
 
Type of application Guaranteed response time
Critical problem 2 hours
Standard problem 8 hours
Note 1 working day
Critical problem
Service failure or operation inconsistent with the documentation, to which the Ordering Party has given an elevated priority. Problem that prevents critical areas of the customer's business from functioning.
Standard problem
Operation of service inconsistent with the documentation, lack of operation or impediments to using System functions.
Note
Service inconsistency with the documentation, unaffecting operation of  system and  ability to use full system functionality.
Task
Customer notification requiring additional administrative work (e.g., adding a new account, creating a system group, configuring a network service, etc.).
TIME SCOPE OF WORK
Service Service provision window
Accepting/Reporting Problems On working days from from 8:00 to 22:00
Critical Error Resolution. On working days 24 hours a day
Resolving Common Errors On working days from 9:00  to 17:00
Resolving Attention On working days from 9:00  to 17:00
Task implementation On working days from 08:00 to 17:00On non-working days
( each time to decide)
TIME SCOPE OF PROVIDING ADMINISTRATIVE SERVICES
Service Service provision window
Current administrative activities that do not require stopping the System 9:00 - 17:00 , working days
Current administrative activities that require stopping the System 8:00 - 17:00 on working days
Acceptance of Applications 24/7
Handling Critical Requests 24/7 - Continuous basis
CHANGING VIRTUAL SERVER PARAMETERS
Service type PRICE
Additional IP addressing (1 usable address) 10 zł / month
Additional IP addressing (5 usable addresses) 20 zł / month
Additional disk space (100 GB) 15 zł / month
Additional RAM (1 GB) 20 zł / month
Additional CPU core (2 GHz) 20 zł / month
Wirtulous router, switch, firewall, VPN hub 290 zł one time or 35 zł / month with a futures contract
BACKUP SPACE
Simple BACKUP PRICE
Simple Backup 50
(Upload unlimited, download 100 GB monthly, 50 GB capacity) 100 Mbits port, FTP/rsync access
25 zł / month
Simple Backup 100
(Upload unlimited, download 200 GB monthly, 100 GB capacity) 100 Mbits port, FTP/rsync access
35 zł / month
Simple Backup 200
(Upload unlimited, download 400 GB monthly, 200 GB capacity) 100 Mbits port, FTP/rsync access
55 zł / month
Simple Backup 300
(Upload unlimited, download 600 GB monthly, 300 GB capacity) 100 Mbits port, FTP/rsync access
75 zł / month
Simple Backup 500
(Upload unlimited, download 1000 GB monthly, 500 GB capacity) 100 Mbits port, FTP/rsync access
95 zł / month
Simple Backup 1000
(Upload unlimited, download 2000 GB monthly, 1000 GB capacity) 100 Mbits port, FTP/rsync access
155 zł / month
SOFTWARE RENTAL
Software type PRICE
Operational systems Microsoft Windows 7 Professional 50 zł / month
  Microsoft Windows Standard Edition 80 zł / month
  Linux (Cento OS, Debian, Fedora, Ubuntu, Suse ) included in service price
  Free BSD included in service price
Databases Microsoft SQL Express included in service price
  Microsoft SQL Web Edition 55 zł / month/2 cores
  Microsoft SQL Web Edition 675 zł / month/2 cores
  MySQL/InnoDB lub PostgreSQL included in service price
Management panels cPanel VPS 650 zł / year
  Direct Admin 25 zł / month
  Direct Admin Lifetime 450 zł
  Plesk 10 (10 domains) 25 zł / month
  Virtualmin included in service price
  Webmin included in service price
Microsoft SQL - due to a change in Microsoft SQL software licensing from February 2012, the prices in table above are for 2 cores.
Minimum starter pack is 4 cores.
When SQL software must be licensed for a larger number of cores in such a case, it is purchased in packages of 2 cores. The licences purchased must correspond to the physical number of cores running on the server in question.
Windows Server CAL licence - Standard comes with an unlimited number of user CAL licences
OTHER SOFTWARE
Software type PRICE
Microsoft Windows RDS Cal 27 zł / month / user
Microsoft Exchange Standard 17 zł / month / user
Microsoft Exchange Standard Plus 29 zł / month / user
Microsoft Exchange Enterprise 39 zł / month / user
Microsoft Exchange Enterprise Plus 57 zł / month / user
DATAHOUSE DATA CENTER
OFFER
Excellent location of DataHouse Data Center and easy access from Jerozolimskie Street or Łopuszańska Street.
  • Airport: 6 km
  • Railway Station Zachodni (PKP, PKS): 3,1km
  • Railway Station Centralny, LIM Center: 6,8 km
  • Customer parking
  • Freight elevators with a lifting capacity 3 tons
  • DataHouse Data Center is connected by a redundant fiber-optic network to all significant inter-operator traffic exchange points [PL-IX, W-IX, AC-IX [Thinx], AMS-IX [Amsterdam].
  • Possibility to directly connect with operators available in DataHouse Data Center and LIM building (Al. Jerozolimskie 65/79, Warsaw)
  • Possibility of collocation of individual devices in rack and free-standing enclosures, and 42U telecom cabinets
  • Possibility of dedicated space (cubicles, dedicated room)
  • Supply : 48 V, 230 V, 400 V
  • Advanced air conditioning system
  • Possibility to customize monitoring of services located on customer's devices
  • Access control to colocation rooms, plus monitoring video and physical security of the building
SUPPLY
Three levels of guaranteed power system:
  • Level I - power supply from two independent substations with 2 x 800 kVA capacity
  • Level II - three independent UPS systems with total capacity of over 480 kVA
  • Level III - three automatic generators ( with fuel supply up to 24 hours) with over 450 kVA capacity
System consists of Lovato Automatic Power Switches (APS), behind which Fogo generators are placed with IVECO and John Deere drive units.

Customer equipment is galvanically isolated from external power supply, as its power is supplied through General Electric's "on-line" UPS devices, where both the mains current and draws from batteries (in case of power failure), undergoes double conversion on transformer-rectifier systems, and on an inverter-inverter system).
ENVIRONMENTAL CONDITIONS
All server rooms have air conditioning This is an MDV and Fujitsu inverter ducted air conditioning system with over 325 kW of heat pump capacity and warm air extractors.

Temperature of 22o Celsius +/- 3o is maintained on server rooms. Server rooms are equipped with technical raised floors with anti-electrostatic coating.
ACCESS CONTROL AND SECURITY
Electronic access control system, alarm installation, physical security, monitored fire system, CCTV. Physical security consists of Roger access control system, Siemens and Satel alarm systems, and fire detection system using optical and temperature sensors.

Server rooms are also equipped  fire extinguishing system, extinguishing with flame choking gases (FM-200).
DATA BACKHAUL SECURITY
Datahouse data centre provides 3 independent fibre connections to our nodes located at traffic exchange points. Connectivity is provided by two geographical routes. At data layer, Cisco Inc. solutions based on Catalyst type network switches and Extreme Networks solutions are used.

Protocol layer is based on Juniper Networks' solutions through using dynamic routing protocols implemented in M-Class routers. Using the BGPv4 dynamic routing protocol for inter-operator connections as well as in internal connections ensures both redundancy and selection of shortest packet routes.
TELECOMMUNICATIONS INFRASTRUCTURE ACCESS
Key elements of good colocation are central network location, reliability and redundancy. DataHouse. pl is located in the eTOP network system (AS 20853) and this is provided through direct fibre-optic connections of 1 Gbps and 10 Gbps with domestic, foreign operators and traffic exchange points. Internet access is provided based on traffic exchange using the BGP protocol. We also have direct operator contacts to resources of multiple operators.

We offer also rental of optical fibres for data transmission and Internet access using cable [Warsaw and surroundings].
TELECOMMUNICATIONS RING
LIM - st. JEROZOLIMSKIE 65/79 WARSZAWA
  • Cogent
  • Crowley
  • Dialog
  • T-Mobile
  • Exatel
  • Global Crossing
  • GTS Energis
  • ATMAN
  • Hawe
  • Interoute
  • Level 3
  • Linxtelecom
  • Mediatel
  • MIN
  • NASK
  • Netia
  • NTT
  • Pionier
  • PLIX
  • Polkomtel
  • Sferia
  • Tata (VSNL)
  • Tiscali
  • TK Telekom
  • TP S.A.
  • T-Systems
  • PAGI
  • i więcej...
st. PIĘKNA 11 WARSZAWA
  • Cogent
  • Exatel
  • GTS Energis
  • NASK
  • Netia
  • ATMAN
  • P4
  • RWE Stone
  • T-Systems
  • Verizon
st. CHAŁUBIŃSKIEGO 4 WARSZAWA
  • Verizon
  • GTS Energis
  • NASK
  • ATMAN
  • TK Telekom
GEBO- st. JUTRZENKI 177 WARSZAWA st.BARBARY 2 WARSZAWA
Telia TPSA (main node)
INTER-OPERATOR TRAFFIC EXCHANGE POINTS
National International
TP Net (AS5617) International Interchange Point AMS-IX (Amsterdam, NL)
National traffic exchange point PL-IX [ 10 Gbps].
National traffic exchange Thinx Poland (former AC-X)
National traffic exchange point
Operating nodes at key interconnection points, and transmission equipment co-located therein, we can provide direct customer connections to other operators' resources in order to launch VPN services or voice services based on E1 lines.

We can also offer our customers any type of interface according to their wishes and capacity of co-located equipment.

Possibility of renting dark fibre pairs is also available.

Over 60,000 routers available by peering with over 1,500 operators using direct connections and traffic exchange points.

Direct peering with, among others:
  • Microsoft (AS8075)
  • Amazon
  • Facebook
  • Akamai

Access to rest of the world's resources is done using the web:
  • Cogent (AS 174)
  • GBLX
  • Tiscali
Traffic for TP S.A. customers is routed by direct peering links.
OPERATORZY DOSTĘPNI NA TERENIE DATAHOUSE
Datahouse Data Centre offers the availability of (direct) services from the following operators
  • Crowley Data Poland
  • GTS Energis [T-Mobile]
  • Polkomtel
  • T-Mobile
  • ATMAN
  • NETIA
  • Orange
  • MNI Telecom
  • NASK
  • PAGI
  • Abovenet
Service and server monitoring
Monitoring of devices and services uses software from producer Manage Engine Inc. with both SNMP and specific service monitoring capabilities, and using a terminal logging mechanism. Proprietary solutions monitoring other service elements such as environmental parameters, power supply, availability, physical access are also used.
Backups
Customer data backup and storage system, based on access to NAS arrays. Everything concerning the making and storing of backups is usually agreed with the customer. Parameters relating to the services, such as the amount of data storage space, frequency of backups, duration of storage, type of optical media, frequency and method of delivery of backups, e.g. to customer premises, are all carried out according to the specifications received from customers.


Prices quoted are net prices